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How winbuzz247 Handles Your Personal Data

At winbuzz247, we believe you deserve to know exactly what information we collect when you open an account, how we use it, and who can access it.

Data collected only as neededUPI & Paytm transaction privacyNo third-party sale of your dataEncrypted account storageYour rights, clearly stated
winbuzz247 How winbuzz247 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about this policy, want to request your personal data, or need to report a concern, our privacy support team is available around the clock.

Live Chat Start a conversation directly inside your winbuzz247 account. Our support agents are available at any hour and can escalate privacy queries to the data team within the same session.
Email Support Send your data request or privacy concern to our dedicated privacy email address. Include your registered mobile number so we can verify your identity and action your request promptly.
Account Dashboard Ticket Log in, head to the Help section, and raise a ticket tagged Privacy. You can track progress in real time and we will update you at each stage until the request is resolved.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Your Rights

winbuzz247 applies industry-standard encryption to every piece of personal data we hold. From the moment you submit your details during account creation to the point your withdrawal clears to PhonePe or Paytm…

Data Encryption

All personal and financial data is encrypted at rest and in transit using current encryption standards. This includes your UPI reference numbers, registered mobile number, and account-login credentials stored on our servers.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how you navigate our platform. You can manage cookie preferences through your browser settings at any time without losing your account access.

Account Security Logs

Every login attempt, password change and payment action on your account is logged with a timestamp and device fingerprint. These logs are held for a defined retention period and can be shared with you on request.

Data Retention

We retain your account data for as long as your account remains active and for any period required by applicable Indian law. Once that period ends and your account is closed, we delete or anonymise your personal records.

Third-Party Sharing

We share data with payment processors like Paytm and PhonePe only to the extent needed to complete your transaction. We do not sell, rent or trade your personal information to any marketing or advertising third party.

Your Data Rights

You have the right to access, correct, or request deletion of your personal data. Submit your request through live chat or email and our team will verify your identity and act within the timeframe stated in this policy.

Frequently Asked Questions About Your Privacy

We have pulled together the questions we hear most often about how we manage personal data at winbuzz247. If your question is not covered here, our privacy team is a single live-chat message away and can address any specific concern about your account data.

We collect your name, email address, mobile number and the payment method you choose — for example, UPI or Paytm. We also log your device type and session activity to keep your account secure.

We store only the transaction reference numbers returned by UPI or PhonePe after a payment is processed. Full payment credentials — such as your UPI PIN or linked bank details — are never stored on our servers.

We retain your data for the period required under applicable Indian law after account closure. Once that obligation is met, your personal records are deleted or anonymised so they can no longer be linked back to you.

Yes. Submit a data-access request through live chat, email or your account dashboard ticket. We will verify your identity and deliver a copy of your personal data within the timeframe set out in this policy.

We do not sell, rent or share your personal data with any advertising or marketing third party. Data is shared only with payment processors like Paytm or PhonePe, and only to the extent needed to complete your transaction.

Send a deletion request through your account dashboard or contact us by email. After verifying your identity, we will process the deletion in line with our retention obligations and confirm when the action is complete.

Session cookies are required to keep you logged in. Analytics cookies are optional and can be switched off through your browser settings at any time. Turning off analytics cookies does not affect your ability to access your account.